Context

Context helps understand the landscape of a request and our role within it.

Environmental

The landscape and how it changes over time.

• Boundaries determine where we act.
• Events alter our path or goal.
• History helps us learn from the past.

Directional

Our journey from where we are to where we want to be.

• Bearings orient us towards the goal.
• Criteria validate we have arrived at the goal.
• Consequences show us where we can go next.

Relational

Our connections and interactions with others.

• Actors can influence our path or goal.
• Terms abstract experience and help us communicate.
• Dependencies define what we require of or provide to others.

Operational

Our actions and what governs them.

• Capabilities define action.
• Resources grant action.
• Constraints restrict action.