Communication

How should we share information?

Format

How we package and present information.

• Should we use written or verbal communication?
• Should we use formal documents or informal updates?
• Should we use visual aids or text only?
• Should we create static or interactive content?

Channels

Where and how we distribute information.

• Should we use email or messaging platforms?
• Should we post publicly or share privately?
• Should we use official channels or direct communication?
• Should we centralize or distribute communications?

Style

How we craft our message.

• Should we use technical or plain language?
• Should we be formal or conversational?
• Should we be detailed or summary-level?
• Should we be prescriptive or suggestive?

Engagement

How we interact with our audience.

• Should we broadcast or have dialogue?
• Should we push information or let people pull?
• Should we allow comments or keep it read-only?
• Should we track engagement or just publish?

Accessibility

How we ensure information reaches its audience.

• Should we use single or multiple languages?
• Should we accommodate disabilities or assume standard access?
• Should we support all devices or specific platforms?
• Should we require authentication or allow open access?

Persistence

How we manage information over time.

• Should communications be permanent or temporary?
• Should we version or overwrite updates?
• Should we archive or delete old communications?
• Should we notify of changes or expect people to check?